Data Protection & Privacy
This Privacy Policy explains how ron99 collects, uses, stores, and protects your personal data when you use our platform. Your privacy is a genuine priority — not a compliance checkbox — and we are committed to transparent, responsible data practices.
All data transmitted between your device and the ron99 platform is encrypted using 256-bit SSL — the same standard applied by major financial institutions. Your personal and payment data is protected at every step of its journey to our servers.
ron99 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Data sharing is limited strictly to the operational partners and compliance obligations described in this Policy, and only to the extent necessary for those purposes.
You have the right to access, correct, and request deletion of your personal data held by ron99. You can also object to certain processing activities, request data portability, and withdraw consent where consent is the legal basis for processing. Contact our support team to exercise any of these rights.
Personal data collected by ron99 is stored on secured servers with access controls, intrusion detection, and routine security audits. Access to personal data within ron99's internal systems is restricted on a strict need-to-know basis, with access logs maintained and reviewed regularly.
If you have opted in to receive promotional communications from ron99, you may withdraw that consent at any time by updating your account notification preferences or by contacting support. Withdrawal of marketing consent will not affect your ability to use the ron99 platform or receive operational communications about your account.
ron99 retains personal data only for as long as is necessary for the purposes for which it was collected and to satisfy legal and regulatory retention obligations. Specific retention periods by data category are set out in Section 9 of this Policy.
For the purposes of this Privacy Policy, the following definitions apply:
ron99 is the data controller responsible for your Personal Data collected through the Platform. As data controller, ron99 determines the purposes and means of processing your Personal Data and is accountable for ensuring that processing activities comply with applicable data protection principles.
ron99 operates as an international online gambling platform and processes the personal data of Indonesian players and players from other jurisdictions in accordance with internationally recognized data protection standards. If you have questions about how ron99 processes your data, please contact us using the details in Section 15 of this Policy.
ron99 collects Personal Data through several channels and in several categories, as described below.
ron99 may receive Personal Data about you from the following third-party sources:
ron99 processes your Personal Data on the following legal bases:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract (the ron99 Terms and Conditions) |
| Processing deposits and withdrawals | Performance of a contract |
| Identity verification (KYC) and age verification | Legal obligation (AML and age verification compliance) |
| Fraud prevention and security monitoring | Legitimate interests (protecting Players and the integrity of the Platform) |
| Responsible gaming monitoring and intervention | Legitimate interests and legal obligation |
| Customer support | Performance of a contract and legitimate interests |
| Platform analytics and improvement | Legitimate interests |
| Promotional communications (where opted in) | Consent |
| Legal and regulatory record-keeping | Legal obligation |
ron99 uses your Personal Data for the following purposes:
ron99 does not sell, rent, or trade your Personal Data to third parties for commercial or marketing purposes. We share your Personal Data only in the following circumstances:
ron99 engages trusted third-party service providers who process Personal Data on our behalf and under our instructions. These include:
All third-party service providers who process Personal Data on ron99's behalf are required to do so under data processing agreements that impose obligations of confidentiality, security, and compliance with applicable data protection standards.
ron99 may disclose your Personal Data to law enforcement agencies, regulators, courts, or other public authorities where required to do so by law, court order, or regulation, or where ron99 has a good-faith belief that such disclosure is necessary to prevent fraud, money laundering, or other criminal activity, or to protect the rights, property, or safety of ron99, its Players, or third parties.
In the event of a merger, acquisition, restructuring, or sale of ron99's business or assets, your Personal Data may be transferred to the acquiring entity as part of the transaction. ron99 will notify affected Players of any such transfer and the applicable data protection arrangements before the transfer takes effect.
ron99 operates as an international platform and your Personal Data may be transferred to and processed in countries outside Indonesia. When Personal Data is transferred internationally, ron99 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable data protection law. These safeguards may include:
If you have questions about the international transfer of your Personal Data, please contact us using the details in Section 15.
ron99 uses cookies and similar tracking technologies on the Platform for the purposes described below. You may manage your cookie preferences through your browser settings, though disabling certain categories of cookies may affect your ability to use some Platform features.
These cookies are strictly necessary for the Platform to function. They enable core features such as session management, account authentication, security token validation, and load balancing. Essential cookies cannot be disabled without preventing you from using the Platform.
ron99 uses analytics cookies to collect aggregated, anonymized data about how Players navigate and interact with the Platform. This data helps us understand which features are most used, identify performance bottlenecks, and improve the overall user experience. Analytics data does not identify individual Players.
Functionality cookies remember your preferences and settings — such as your preferred language, last-played game category, or display settings — so that these are maintained across sessions. These cookies enhance your experience but are not strictly necessary for core Platform functions.
Where you have given consent, ron99 may use cookies to deliver personalized promotional content and game recommendations based on your activity on the Platform. Marketing cookies are only placed where you have explicitly opted in. You may withdraw consent to marketing cookies at any time through your account preferences or browser settings.
ron99 retains Personal Data for the periods set out below, after which data is securely deleted or anonymized:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account + 5 years after account closure |
| KYC / identity verification documents | Duration of account + 5 years after account closure |
| Transaction and financial records | 7 years from transaction date (regulatory requirement) |
| Game session and bet history | 5 years from session date |
| Customer support communications | 3 years from date of last interaction |
| Marketing preference records | Until consent is withdrawn + 1 year |
| Analytics data (anonymized) | Indefinitely (no longer Personal Data once anonymized) |
| Self-exclusion records | Duration of exclusion period + 5 years |
Where ron99 is required by law to retain data for longer than the periods stated above, the legally mandated retention period takes precedence. Where a legal claim has been made or is reasonably anticipated, relevant Personal Data will be retained until that claim is resolved.
As a Player whose Personal Data is processed by ron99, you have the following rights with respect to your data:
To exercise any of the above rights, please contact the ron99 Data Protection team using the contact details in Section 15. Ron99 will respond to all rights requests within 30 days of receipt. Complex or voluminous requests may require an extension of up to an additional 60 days, in which case ron99 will inform you of the extension and the reasons for it.
The ron99 platform is strictly intended for adults aged 21 years and older. ron99 does not knowingly collect Personal Data from individuals under the age of 21. If ron99 becomes aware that Personal Data has been collected from a person under 21, that data will be deleted immediately and the associated account will be closed.
If you are a parent or guardian and believe that a minor has accessed the ron99 platform or submitted Personal Data to ron99, please contact us immediately at the address provided in Section 15. ron99 takes underage access seriously and will investigate all such reports promptly.
ron99 implements a comprehensive set of technical and organizational security measures to protect Personal Data against unauthorized access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:
While ron99 employs industry-standard security practices, no data transmission over the internet or storage system can be guaranteed to be 100% secure. You acknowledge this inherent risk and are encouraged to protect your account by using a strong, unique password and enabling two-factor authentication.
The ron99 platform integrates with third-party game studios, payment processors, and other service providers whose software and services operate within the Platform environment. These third parties may collect and process certain data in connection with their services under their own privacy policies. ron99 requires all integrated third parties to adhere to data protection standards consistent with this Policy, but ron99 is not responsible for the independent data practices of third-party providers beyond the scope of data processing agreements.
The ron99 platform does not include links to third-party websites outside the ron99 ecosystem. Should you navigate away from the Platform to any external site, ron99 accepts no responsibility for the privacy practices of such external sites.
ron99 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, ron99 will notify registered Players by email to their registered address and/or by a prominent notice on the Platform prior to the effective date of the change. The updated Policy will always be accessible at ron99.vip/privacy-policy and will display the effective and last-updated dates.
Your continued use of the Platform following the effective date of any update constitutes acceptance of the revised Policy. If you do not accept the changes, you should discontinue use of the Platform and may request account closure by contacting ron99 support.
For all privacy-related enquiries, data subject rights requests, or complaints regarding ron99's handling of your Personal Data, please contact the ron99 Data Protection team through the following channels:
ron99 aims to respond to all data protection enquiries within 30 days of receipt. If you are not satisfied with ron99's handling of a privacy complaint, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction. For Indonesian residents, the relevant authority is the Kementerian Komunikasi dan Informatika (Ministry of Communication and Information Technology, or Kominfo).
For general account support queries that are not privacy-related, please use the same contact channels and our customer support team — available in both English and Indonesian — will assist you.
Your Privacy Protected — Now Let's Play
Now that you understand how ron99 handles your data, you can play with confidence. Indonesia's most complete online gaming platform — live casino, slots, sportsbook, keno, and baccarat — all in a secure, certified IDR environment. 21+ only. Please play responsibly.